Calendar Monday, February 06, 2012
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Latest News

8 Great Questions To Answer Before Starting a Web Design Project

This is something I just do not hear enough of from folks. Why are we redesigning? Is it really for the site visitor? Are we ready with a content strategy? Are we ready to maintain our content?

Read more...
Web Hosting Solutions PDF Print E-mail

MadTek is a customer Rackspace Managed Hosting - Rackspace has been awarded the Red Herring Top 100, Frost and Sullivan Marketing Engineering Award for Customer Service Innovation, ComputerWorld Top 100 Emerging Companies, Webserverlist Award from Developer's Network, and WebHost Limited Top 3 Award.

Rackspace Managed Hosting Benefits:

  •  Reliability of a Zero-Downtime NetworkTM since February 2001

  • Focus - Over 600 employees exclusively focused on managed hosting

  • Experience - Manage over 8,000 servers for more than 5,500 customers worldwide

  • Fanatical Support - Award-winning 24/7/365 technical support by multilingual reps

  • Speed - Basic servers online in less than 24 hours

  • World Class Data Center - Cisco-powered, 3 levels of security, plenty of UPS backup power, 750kw generator, N+1 redundant HVAC systems, 2-hour hardware replacement guarantee

  • Multi-Homed Network - Transmission from multiple backbone providers to ensure access speed, BGP-routed network, 5 Tier 1 providers

  • Written Service Level Agreement (SLA) - Meet or exceed your stringent requirements

  • Flexibility - Operating systems can be Linux, Solaris, FreeBSD, Windows 2000

  • Configurability - Specify processor, disk space, RAM, bandwidth

  • Advanced Services - Managed security through Cisco and Netscreen hardware, load balancing, high availability hardware, monitoring, database administration through Oracle, SQL monitoring

  • Month-to-Month Contracts - Easy to scale server up or down

  • Straight-Forward Pricing - Price server instantly with online configurator

  • Control - Root access to server with freedom to choose which products to install and execute

Paid Support

Non-critical and development requests fall outside the boundary of free support. Time with our consultants is billed by the hour. When you call, the consultant will estimate your support request and send you a written estimate.

The exception to hourly charges for consulting time is our paid support plan. Your hosting can come with paid live support. If you have an advanced solution especially with Joomla products, we recommend that you tap into our expertise.

Our support plans are limited to our hosting customers.  
Last Updated on Saturday, 28 January 2012 16:14
 

How to Contact Us

If you are experiencing a problem with either our products or services, then feel free to contact us. If this is a billable issue will will tell you before hand. Emergencies can be relayed to us at anytime.

Preferred Office Hours : 9am to 5pm | Monday to Friday.